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職位介紹:
您是否希望在您的工作中，既能夠通過數(shù)據(jù)驅(qū)動分析去協(xié)助高層領(lǐng)導(dǎo)進行決策，又能夠參與對上海迪士尼樂園日常運營的優(yōu)化？
作為上海迪士尼度假區(qū)的工業(yè)工程師，您將負責(zé)把創(chuàng)意和想法轉(zhuǎn)化為切實可行的創(chuàng)新機會，進而改善度假區(qū)的各項服務(wù)。 在各種各樣的項目中，您將有機會使用分析、咨詢和流程優(yōu)化的各項技能和工具，來幫助游客在游園的每個階段都獲得更加順暢的體驗。
工作內(nèi)容：
您將加入一個多元化的團隊，協(xié)力將迪士尼樂園和度假區(qū)的服務(wù)提升到更高的水平。 我們使用分析和持續(xù)改進策略來解決業(yè)務(wù)問題并改善游客體驗。
作為工業(yè)工程師，
? 您將開展分析以識別出需要改變或提高的業(yè)務(wù)領(lǐng)域；
? 您將與其他工程師一起，為規(guī)劃中的建設(shè)項目制定計劃；
? 您將領(lǐng)導(dǎo)并實施實地調(diào)研，以更好地了解樂園某個業(yè)務(wù)領(lǐng)域的現(xiàn)狀；
? 您將與多部門協(xié)同規(guī)劃發(fā)展戰(zhàn)略，尋找下一個業(yè)務(wù)增長點；
? 您將向公司領(lǐng)導(dǎo)層匯報方案和建議，以推動度假區(qū)的變革；
? 您將通過跨團隊協(xié)作，在整個組織內(nèi)與業(yè)務(wù)伙伴建立牢固的關(guān)系；
? 您將集思廣益，廣泛收集關(guān)于優(yōu)化的新思路和新想法；
? 您將在您的業(yè)務(wù)范圍內(nèi)，從事市場調(diào)研和競爭性對標分析；
? 您將盡力爭取能夠提升自身領(lǐng)導(dǎo)力的機會；
? 您將指導(dǎo)實習(xí)生，使他們能夠完成所分配的工作并為整個團隊做出有益的貢獻；
? 您將積極在樂園內(nèi)觀察和收集日常運營情況，積累對于各項業(yè)務(wù)流程的深入理解。
我們希望您:
? 擁有 1 年及以上相關(guān)領(lǐng)域工作經(jīng)驗；
? 工業(yè)工程、運籌學(xué)、應(yīng)用數(shù)學(xué)、統(tǒng)計學(xué)或同等學(xué)歷的學(xué)士學(xué)位, 碩士學(xué)歷優(yōu)先考慮；
? 具有較強的分析能力、邏輯思維、以及創(chuàng)造性解決問題的技能；
? 具有出色的人際交往和合作能力，能夠讓沒有相關(guān)知識背景的受眾理解你的分析和論證；
? 具有項目管理技能，包括同時管理多個任務(wù)的能力；
? 清楚地了解在項目內(nèi)作為顧問應(yīng)該持有的立場與職責(zé)，幫助推動流程改進；
? 具備使用電子表格、數(shù)據(jù)庫、統(tǒng)計軟件和構(gòu)建演示文稿等專業(yè)技能；
? 具備在工作中應(yīng)用供-需分析和建模技巧的實際經(jīng)驗；
? 知曉應(yīng)當(dāng)如何進行實地調(diào)研和數(shù)據(jù)收集；
? 能敏銳地察覺到分析結(jié)果可能對業(yè)務(wù)產(chǎn)生的影響，并據(jù)此為高層領(lǐng)導(dǎo)提出應(yīng)對的建議；
? 能夠在瞬息萬變的快節(jié)奏中完成任務(wù)；
? 靈活變通，既隨時準備去適應(yīng)不斷發(fā)生的改變，又能在遇到阻力時堅守自己正確的觀點；
? 善于激勵你的同事和業(yè)務(wù)伙伴；
? 具有流利的中英文口語及寫作水平。
Job Summary
Would you love to influence senior leaders with data-driven analytics, and work on an optimization project for Shanghai Disneyland Operations?
As an Industrial Engineer at Shanghai Disney Resort, you help translate ideas into tangible innovation opportunities to improve the resort. Working on a diverse range of projects, you use analytical, consulting, and process optimization skills to help make a more-seamless experience for our Guests at every stage of their visit.
Key Responsibilities:
You will join a diverse team that helps to elevate Disney Parks and Resorts to the next level. We use analytics and continuous improvement strategies to solve business problems and improve the experience for our Guests.
Every day as an Industrial Engineer,
? You will develop analytics to identify areas for improvement and change;
? You will create a plan with other engineers for a future development project;
? You will lead a field study to better understand an area of the theme park;
? You will strategize with multiple departments to find the next productivity boost;
? You will present to leadership to help drive change at the resort;
? You will develop relationships throughout the organization through cross-team collaborations;
? You will lead a brainstorming session about new approaches for optimization;
? You will research and benchmark topics relevant to your project scope;
? You will gain leadership development opportunities;
? You will coach interns so they can own their projects and contribute in a meaningful way;
? You will spend time in the theme park to observe operations, and gain process insights.
Desired Qualifications:
? Minimum 1 years of applied experience;
? Bachelor's Degree in Industrial Engineering, Operations Research, Applied Mathematics, Statistics, or equivalent; Master’s Degree preferred;
? Strong analytical ability, conceptual thinking, and creative problem solving skills
? Excellent interpersonal and partnering skills, with ability to communicate analytical information to non-technical audiences
? Project management skills, including the ability to manage multiple tasks simultaneously
? Success wearing a consultant's hat to help drive process improvements
? Expertise with spreadsheets, databases, statistical software, and building presentations
? Experience with capacity - demand analysis and modeling techniques
? Knowledge of conducting field studies and data collection efforts
? Able understand the impact of findings on the business, and develop recommendations for senior leaders
? Comfortable working in a fast-paced environment with changing conditions
? Resiliency – you're up for the challenge of continuous improvement, and have fortitude in the face of a "no" from partners
? Experience motivating your peers
? Proficient in both English and Mandarin Chinese, spoken and written